Be Adaptive to Stay: A Multidimensional Examination of Career Adaptability Among Hospitality Employees

Lindsey Lee, Trishna G. Mistry, Sandra Sun-Ah Ponting, Xingyu Wang, Xi Y. Leung

Research output: Journal article publicationJournal articleAcademic researchpeer-review

Abstract

This study seeks to examine the relationship between career adaptability (concern, control, curiosity, and confidence) and attrition intention among hospitality employees through the attitudinal and emotional mediation of career satisfaction and anxiety, respectively. Based on career construction theory, the results reveal that career satisfaction mediates the relationship between the career adaptability dimensions of concern, confidence, and curiosity to attrition intentions of hospitality employees as an attitudinal response, whereas career anxiety mediates the relationship between concern and control to attrition intentions as an emotional response. Lastly, the study also tests the moderating role of employee status and suggests that career adaptability serves as a psychological resource for full-time employees but not for part-time employees. The findings of this study provide important practical contributions to preserving the future workforce of the hospitality industry.

Original languageEnglish
JournalJournal of Hospitality and Tourism Research
DOIs
Publication statusAccepted/In press - 2022

Keywords

  • attrition intentions
  • career adaptability
  • career anxiety
  • career construction theory
  • career satisfaction
  • hospitality
  • hospitality employees

ASJC Scopus subject areas

  • Education
  • Tourism, Leisure and Hospitality Management

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