Barriers to Environmental Technology Adoption in Hotels

Siu Wa Eric Chan, Fevzi Okumus, Wilco Chan

Research output: Journal article publicationJournal articleAcademic researchpeer-review

24 Citations (Scopus)

Abstract

This study investigates potential barriers to the adoption of environmental technologies used in Hong Kong hotels. Data were collected via in-depth semistructured interviews with senior hotel professionals including general managers, financial controllers, directors of engineering department, and environmental management system managers. The research findings illustrate several specific barriers to adoption of environmental technologies which are grouped under three categories: (1) product-related barriers, (2) external barriers, and (3) internal barriers. The study findings are discussed and specific recommendations for overcoming these barriers are put forward. Conclusions and suggestions for future research are also provided.
Original languageEnglish
Pages (from-to)829-852
Number of pages24
JournalJournal of Hospitality and Tourism Research
Volume42
Issue number5
DOIs
Publication statusPublished - 1 Jun 2018

Keywords

  • barriers
  • environmental technologies
  • Hong Kong
  • hotels
  • qualitative research

ASJC Scopus subject areas

  • Education
  • Tourism, Leisure and Hospitality Management

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