Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions

Prakash K. Chathoth, Gerardo R. Ungson, Levent Altinay, Eric Siu Wa Chan, Robert Harrington, Fevzi Okumus

Research output: Journal article publicationJournal articleAcademic researchpeer-review

131 Citations (Scopus)

Fingerprint

Dive into the research topics of 'Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions'. Together they form a unique fingerprint.

Keyphrases

Computer Science

Economics, Econometrics and Finance

Social Sciences