Assessing effects of acculturation on service failure responses : insights from Australian-Chinese consumers

Karin Weber, B. Sparks, Cathy Hui-chun Hsu

Research output: Unpublished conference presentation (presented paper, abstract, poster)Conference presentation (not published in journal/proceeding/book)Academic research

Original languageEnglish
Publication statusPublished - 2012
EventEuropean Council on Hotel, Restaurant & Institutional Education. Conference [EuroCHRIE Conference ] -
Duration: 1 Jan 2012 → …

Conference

ConferenceEuropean Council on Hotel, Restaurant & Institutional Education. Conference [EuroCHRIE Conference ]
Period1/01/12 → …

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