Are they leaving or staying: A qualitative analysis of turnover issues for Generation Y hospitality employees with a hospitality education

Eric A. Brown, Nicholas J. Thomas, Robert H. Bosselman

Research output: Journal article publicationJournal articleAcademic researchpeer-review

156 Citations (Scopus)

Abstract

This research examines Generation Y hospitality employees with respect to why they would leave, or have left, the hospitality industry, what would cause them to return if they had left, and the perceived positive and negative career related traits of the hospitality industry. This research confirms Generation Y employees desire an exciting and challenging career, but also indicates they may be thinking more long-term in their career than typical Generation Y employees. Discussion and implications include how the results are useful for hospitality graduates, hospitality educators, and industry professionals.

Original languageEnglish
Pages (from-to)130-137
Number of pages8
JournalInternational Journal of Hospitality Management
Volume46
Early online dateFeb 2015
DOIs
Publication statusPublished - 1 Apr 2015
Externally publishedYes

Keywords

  • Generation Y
  • Hospitality graduates
  • Human resources
  • Millennials
  • Turnover

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Strategy and Management

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