Apocalypse now or overreaction to coronavirus: The global cruise tourism industry crisis

Aleksandar Radic; Rob Law; Michael Lück; Haesang Kang; Antonio Ariza-Montes; Juan M. Arjona-Fuentes; Heesup Han

doi:10.3390/SU12176968

Apocalypse now or overreaction to coronavirus: The global cruise tourism industry crisis

Aleksandar Radic, Rob Law, Michael Lück, Haesang Kang, Antonio Ariza-Montes, Juan M. Arjona-Fuentes, Heesup Han

Research output: Journal article publication › Journal article › Academic research › peer-review

21 Citations (Scopus)

Abstract

The current COVID-19 cruise tourism crisis has evolved to epic proportions and placed some of the cruise lines on the verge of bankruptcy. This research aimed to gain a deeper understanding of the crisis. Using an inductive qualitative approach, interviews were conducted with eight frequent cruisers who were at home and eight cruise ship employees who were employed by various cruise companies and who were working on cruise ships during the COVID-19 cruise tourism crisis. The findings revealed a systematic failure within the cruise industry management to understand the COVID-19 pandemic. Results of this study highlight the importance of health-related perceived risks on the nature and impact of the COVID-19 cruise tourism crisis. This study supports the overall theory of cruise tourism and crisis management by extending the chaos theory and its principals on the COVID-19 cruise tourism crisis. The managerial implications for cruise lines are outlined.

Original language	English
Article number	6968
Journal	Sustainability (Switzerland)
Volume	12
Issue number	17
DOIs	https://doi.org/10.3390/SU12176968
Publication status	Published - Sep 2020

Keywords

Coronavirus disease 2019 (COVID-19)
Crisis management
Cruise tourism crisis
Qualitative methods

ASJC Scopus subject areas

Geography, Planning and Development
Renewable Energy, Sustainability and the Environment
Management, Monitoring, Policy and Law

More information

10.3390/SU12176968

Cite this

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title = "Apocalypse now or overreaction to coronavirus: The global cruise tourism industry crisis",

abstract = "The current COVID-19 cruise tourism crisis has evolved to epic proportions and placed some of the cruise lines on the verge of bankruptcy. This research aimed to gain a deeper understanding of the crisis. Using an inductive qualitative approach, interviews were conducted with eight frequent cruisers who were at home and eight cruise ship employees who were employed by various cruise companies and who were working on cruise ships during the COVID-19 cruise tourism crisis. The findings revealed a systematic failure within the cruise industry management to understand the COVID-19 pandemic. Results of this study highlight the importance of health-related perceived risks on the nature and impact of the COVID-19 cruise tourism crisis. This study supports the overall theory of cruise tourism and crisis management by extending the chaos theory and its principals on the COVID-19 cruise tourism crisis. The managerial implications for cruise lines are outlined.",

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Apocalypse now or overreaction to coronavirus: The global cruise tourism industry crisis. / Radic, Aleksandar; Law, Rob; Lück, Michael; Kang, Haesang; Ariza-Montes, Antonio; Arjona-Fuentes, Juan M.; Han, Heesup.

In: Sustainability (Switzerland), Vol. 12, No. 17, 6968, 09.2020.

Research output: Journal article publication › Journal article › Academic research › peer-review

TY - JOUR

T1 - Apocalypse now or overreaction to coronavirus: The global cruise tourism industry crisis

AU - Radic, Aleksandar

AU - Law, Rob

AU - Lück, Michael

AU - Kang, Haesang

AU - Ariza-Montes, Antonio

AU - Arjona-Fuentes, Juan M.

AU - Han, Heesup

PY - 2020/9

Y1 - 2020/9

N2 - The current COVID-19 cruise tourism crisis has evolved to epic proportions and placed some of the cruise lines on the verge of bankruptcy. This research aimed to gain a deeper understanding of the crisis. Using an inductive qualitative approach, interviews were conducted with eight frequent cruisers who were at home and eight cruise ship employees who were employed by various cruise companies and who were working on cruise ships during the COVID-19 cruise tourism crisis. The findings revealed a systematic failure within the cruise industry management to understand the COVID-19 pandemic. Results of this study highlight the importance of health-related perceived risks on the nature and impact of the COVID-19 cruise tourism crisis. This study supports the overall theory of cruise tourism and crisis management by extending the chaos theory and its principals on the COVID-19 cruise tourism crisis. The managerial implications for cruise lines are outlined.

AB - The current COVID-19 cruise tourism crisis has evolved to epic proportions and placed some of the cruise lines on the verge of bankruptcy. This research aimed to gain a deeper understanding of the crisis. Using an inductive qualitative approach, interviews were conducted with eight frequent cruisers who were at home and eight cruise ship employees who were employed by various cruise companies and who were working on cruise ships during the COVID-19 cruise tourism crisis. The findings revealed a systematic failure within the cruise industry management to understand the COVID-19 pandemic. Results of this study highlight the importance of health-related perceived risks on the nature and impact of the COVID-19 cruise tourism crisis. This study supports the overall theory of cruise tourism and crisis management by extending the chaos theory and its principals on the COVID-19 cruise tourism crisis. The managerial implications for cruise lines are outlined.

KW - Coronavirus disease 2019 (COVID-19)

KW - Crisis management

KW - Cruise tourism crisis

KW - Qualitative methods

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JF - Sustainability

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Apocalypse now or overreaction to coronavirus: The global cruise tourism industry crisis

Abstract

Keywords

ASJC Scopus subject areas

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