Analysis of satisfiers and dissatisfiers in online hotel reviews on social media

Bona Kim, Seong Seop Kim, Cindy Y. Heo

Research output: Journal article publicationJournal articleAcademic researchpeer-review

124 Citations (Scopus)

Fingerprint

Dive into the research topics of 'Analysis of satisfiers and dissatisfiers in online hotel reviews on social media'. Together they form a unique fingerprint.

Keyphrases

Computer Science