Analysis of performance focused variables for multi-objective flexible decision modeling approach of product recovery systems

Determining key variables, which an organization can opt to initiate resource recovery from return activities with a motive to improve overall performance is a challenge. Therefore, this paper provides a multi-objective decision model using interpretive structural modeling(ISM) based approach to enrich and initiate flexible product recovery activities in an organization. Variables such as supplier commitment, cost, regulations etc. have been identified and categorized under enablers& variables such as capacity utilization, customer satisfaction, energy consumption reduction etc. under results. These enablers help to boost the performance variables, while results variables represent outcomes. Finally, this paper interprets Product Recovery System (PRS) variables in terms of their driving and dependence powers that have been carried out.