An organization-level analysis of voluntary and involuntary turnover

Jason DeFrance Shaw, John E. Delery, G. Douglas Jenkins, Nina Gupta

Research output: Journal article publicationJournal articleAcademic researchpeer-review

519 Citations (Scopus)


Although there are many individual-level models of turnover, little research has examined the effects of human resource management practices on quit rates and discharge rates at the organizational level. This study used organization-level data from 227 organizations in the trucking industry to explore this issue. Results show that human resource management practices predict quit rates and discharge rates but that the determinants of each are quite different. Implications are derived and directions for future research suggested.
Original languageEnglish
Pages (from-to)511-525
Number of pages15
JournalAcademy of Management Journal
Issue number5
Publication statusPublished - 1 Jan 1998

ASJC Scopus subject areas

  • Business and International Management
  • General Business,Management and Accounting
  • Strategy and Management
  • Management of Technology and Innovation


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