Abstract
A global corporation's supply chain usually consists of enterprises and manufacturers that are graphically dispersed around the world, whereby each company is involved in a wide variety of supply chain activities such as order fulfillment, international procurement, acquisition of information technology, manufacturing, and customer service. However, selecting suppliers based on accumulated experience is not both effective and scientific due to subjective judgment and lack of systematic analysis. Therefore, continuously tracking and benchmarking performance of suppliers and forming an appropriate supplier selection mechanism is one of the crucial activities in supply chain management. This paper presents an intelligent supplier management tool (ISMT) using the case-based reasoning (CBR) and neural network (NN) techniques to select and benchmark suppliers. The development of ISMT and how the CBR and NN techniques are used in benchmarking suppliers during the process of new product development in Honeywell Consumer Products (Hong Kong) Limited are presented.
Original language | English |
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Pages (from-to) | 213-224 |
Number of pages | 12 |
Journal | Expert Systems with Applications |
Volume | 22 |
Issue number | 3 |
DOIs | |
Publication status | Published - 1 Apr 2002 |
Keywords
- Benchmarking
- Case-based reasoning
- Neural network
- Outsource manufacturing
- Supplier selection
- Supply chain management
ASJC Scopus subject areas
- General Engineering
- Computer Science Applications
- Artificial Intelligence