An Examination of the Determinants of In-Flight Duty-Free Shopping: Hedonic and Utilitarian Motivations

Her Sen Doong, Hui Chih Wang, Chun Hung Roberts Law

Research output: Journal article publicationJournal articleAcademic researchpeer-review

17 Citations (Scopus)

Abstract

This research note presents the findings of a study that empirically examined air passengers' in-flight duty-free shopping behaviors in the perspectives of utilitarian and hedonic motivations. On the basis of the primary data collected from 212 air passengers in Taiwan, empirical findings revealed that both utilitarian and hedonic motivations affect air passengers' intentions to browse in-flight duty-free shopping catalogues. Findings also showed that hedonic motivation does not directly influence air passengers' in-flight purchase intentions. Instead, a higher utilitarian motivation can directly enhance passengers' in-flight purchase intentions.
Original languageEnglish
Pages (from-to)303-306
Number of pages4
JournalInternational Journal of Tourism Research
Volume14
Issue number3
DOIs
Publication statusPublished - 1 May 2012

Keywords

  • Hedonic and utilitarian motivation
  • In-flight duty-free shopping

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Transportation
  • Tourism, Leisure and Hospitality Management
  • Nature and Landscape Conservation

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