An evaluation of the quality of a chemotherapy administration service established by nurses in an oncology day care centre

Lee Yik Mun, Chan Man Ping, Wong Ka Fai, Alexandros Molasiotis, Tsoi Yi Ki, Chan Suk Jing

Research output: Journal article publicationJournal articleAcademic researchpeer-review

5 Citations (Scopus)


Traditionally, chemotherapy administration has been a medical role in Hong Kong. In 1998, two chemotherapy nurses took over part of this role within a major oncology day care centre after completing a course in chemotherapy administration and patient care. The aim of this study was to measure and evaluate the quality of care by using a self-developed audit form and the Worthing Chemotherapy Satisfaction Questionnaire (WSCQ). All records of patients who had had IV cannulas inserted by nurses over a period of one year were audited for the accuracy of the IV cannulation (n = 2217). Also, patient satisfaction was assessed in 50 patients. The results showed that the accuracy of IV cannulation was kept constantly above 80% from the eighth month of auditing onwards. It was also found that patients preferred the use of a butterfly needle for the administration of chemotherapy. The study revealed that the level of information received regarding treatment (r = 0.36, P = 0.011) and satisfaction of practical advice on caring for side effects (r = 0.35, P = 0.012) were determinants of patients' overall satisfaction. Furthermore, anxiety when patients received chemotherapy could also be associated with overall satisfaction (r = -0.27), although the P value was of borderline significance only (P = 0.58). In conclusion, the study reflected a high level of quality of care in relation to this element of nurse-led practice.
Original languageEnglish
Pages (from-to)244-253
Number of pages10
JournalEuropean Journal of Oncology Nursing
Issue number4
Publication statusPublished - 1 Jan 2001
Externally publishedYes


  • Chemotherapy administration
  • Nurse-led
  • Patient satisfaction

ASJC Scopus subject areas

  • Oncology(nursing)

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