An enterprise collaborative management system – a case study of supplier relationship management

King Lun Tommy Choy, Wing Bun Lee, Victor Lo

Research output: Journal article publicationJournal articleAcademic researchpeer-review

59 Citations (Scopus)

Abstract

In this paper, a server-based enterprise collaborative management system using enterprise application integration technology is developed for trial implementation at Honeywell Consumer Products (Hong Kong) Limited, in the area of supplier relationship management. The system facilitates supplier selection using an integrative case-based supplier selection and help desk approach to select the most appropriate suppliers, based on their past performance records from a case-based warehouse. Discusses a case study to integrate Honeywell's supplier rating system and product coding system by case-based reasoning technique to select preferred suppliers during the new product development process. Finds that the outsource cycle time from the searching of potential suppliers to the allocation of orders is greatly reduced while performance of suppliers can be monitored simultaneously.
Original languageEnglish
Pages (from-to)191-207
Number of pages17
JournalJournal of Enterprise Information Management
Volume17
Issue number3
DOIs
Publication statusPublished - 1 Jun 2004

Keywords

  • Buyer-seller relationships
  • Management techniques
  • Manufacturing resource planning
  • Supply chain management

ASJC Scopus subject areas

  • Information Systems
  • Library and Information Sciences

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