An empirical study of the relationships between employee/ customer satisfaction/ loyalty and profitability

Research output: Unpublished conference presentation (presented paper, abstract, poster)Conference presentation (not published in journal/proceeding/book)Academic researchpeer-review

Original languageEnglish
Publication statusPublished - 2003
EventGlobal Conference on Business & Economics -
Duration: 1 Jan 2003 → …

Conference

ConferenceGlobal Conference on Business & Economics
Period1/01/03 → …

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