An empirical study of supply chain performance in transport logistics

Research output: Journal article publicationJournal articleAcademic researchpeer-review

125 Citations (Scopus)


A cross-sectional survey was conducted with firms in three transport logistics industry sectors, i.e., air and sea transport, freight forwarding, and third-party logistics services, to evaluate their perceived SCP in transport logistics from both cost and service perspectives. The study results showed that all the three sectors were mature, attaining a certain degree of sophistication in their SCP. On the other hand, there were significant differences in SCP between firms in the three sectors. They differed in their perceived service effectiveness towards shippers and consignees and in their operations efficiency in performing the services. The study's findings provide managerial insights for firms in the industry to understand their SCP in transport logistics and to benchmark areas to improve their performance.
Original languageEnglish
Pages (from-to)321-331
Number of pages11
JournalInternational Journal of Production Economics
Issue number3
Publication statusPublished - 18 Feb 2004


  • Performance
  • Self-assessment
  • Supply chain
  • Transport logistics

ASJC Scopus subject areas

  • General Business,Management and Accounting
  • Economics and Econometrics
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering


Dive into the research topics of 'An empirical study of supply chain performance in transport logistics'. Together they form a unique fingerprint.

Cite this