An empirical study of supply chain performance in transport logistics

Research output: Journal article publicationJournal articleAcademic researchpeer-review

112 Citations (Scopus)

Abstract

A cross-sectional survey was conducted with firms in three transport logistics industry sectors, i.e., air and sea transport, freight forwarding, and third-party logistics services, to evaluate their perceived SCP in transport logistics from both cost and service perspectives. The study results showed that all the three sectors were mature, attaining a certain degree of sophistication in their SCP. On the other hand, there were significant differences in SCP between firms in the three sectors. They differed in their perceived service effectiveness towards shippers and consignees and in their operations efficiency in performing the services. The study's findings provide managerial insights for firms in the industry to understand their SCP in transport logistics and to benchmark areas to improve their performance.
Original languageEnglish
Pages (from-to)321-331
Number of pages11
JournalInternational Journal of Production Economics
Volume87
Issue number3
DOIs
Publication statusPublished - 18 Feb 2004

Keywords

  • Performance
  • Self-assessment
  • Supply chain
  • Transport logistics

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Economics and Econometrics
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering

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