An empirical analysis of IT/IS evaluation in construction

Many construction companies are increasing their expenditure on Information Technology (IT) and Information Systems (IS) to obtain or even sustain a competitive advantage in their respective marketplaces. Yet, managers in construction are often left with the quandary of how to evaluate and determine the true costs of their IT/IS deployment. In developing a deeper understanding of the evaluation process within the construction industry, this paper presents findings that have resulted in the development of cost and benefit taxonomies which managers of construction firms can use for evaluating IT/IS investments. In arriving at these taxonomies for decision-making a comprehensive review of the normative literature IT/IS literature is presented and discussed, which is then used to produce an initial conceptual framework (CF) for IT/IS evaluation. Findings from a case study are presented and discussed in the context of …