An assessment of competitive tendering in the Hong Kong ferry sector: Passengers' view

Tsz Leung Yip, Peter Chi Chung Wong

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

Ferries constitute a vital part of the Hong Kong transportation system. In 1998, competitive tenders were conducted in the Hong Kong ferry sector in order to improve the quality of ferry service such as increased capacity, new ferries, increased frequencies and extended opening hours. The cost-and-benefit analysis associated with these major improvements in the quality of services indicated that the tender competitions produced significant cost savings to the passengers. The concept of cost-and-benefit analysis is further extended to a regression model of multiple variables, when several variables may play a part. Surveys were conducted to identify additional variables that were important to passengers. Regression analysis was then carried out to assess the competitive tendering in term of passengers' benefits. It has been found the passengers were benefited from the competitive tendering exercises.
Original languageEnglish
Title of host publicationICMSEM
Subtitle of host publicationProceedings of 2007 International Conference on Management Science and Engineering Management
PublisherAcademic House
Pages23-29
Number of pages7
ISBN (Print)9781846260018
Publication statusPublished - 1 Jan 2007
Event2007 International Conference on Management Science and Engineering Management - Sichuan, China
Duration: 14 Jul 200721 Jul 2007

Conference

Conference2007 International Conference on Management Science and Engineering Management
CountryChina
CitySichuan
Period14/07/0721/07/07

Keywords

  • Competitive tendering
  • Ferry
  • Passenger perceptions
  • Public transport
  • Regression

ASJC Scopus subject areas

  • Management of Technology and Innovation
  • Management Science and Operations Research

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