Abstract
Ferries constitute a vital part of the Hong Kong transportation system. In 1998, competitive tenders were conducted in the Hong Kong ferry sector in order to improve the quality of ferry service such as increased capacity, new ferries, increased frequencies and extended opening hours. The cost-and-benefit analysis associated with these major improvements in the quality of services indicated that the tender competitions produced significant cost savings to the passengers. The concept of cost-and-benefit analysis is further extended to a regression model of multiple variables, when several variables may play a part. Surveys were conducted to identify additional variables that were important to passengers. Regression analysis was then carried out to assess the competitive tendering in term of passengers' benefits. It has been found the passengers were benefited from the competitive tendering exercises.
| Original language | English |
|---|---|
| Title of host publication | ICMSEM |
| Subtitle of host publication | Proceedings of 2007 International Conference on Management Science and Engineering Management |
| Publisher | Academic House |
| Pages | 23-29 |
| Number of pages | 7 |
| ISBN (Print) | 9781846260018 |
| Publication status | Published - 1 Jan 2007 |
| Event | 2007 International Conference on Management Science and Engineering Management - Sichuan, China Duration: 14 Jul 2007 → 21 Jul 2007 |
Conference
| Conference | 2007 International Conference on Management Science and Engineering Management |
|---|---|
| Country/Territory | China |
| City | Sichuan |
| Period | 14/07/07 → 21/07/07 |
Keywords
- Competitive tendering
- Ferry
- Passenger perceptions
- Public transport
- Regression
ASJC Scopus subject areas
- Management of Technology and Innovation
- Management Science and Operations Research