Abstract
Search engines have become a central part of the internet marketing strategy of tourism businesses and, as such, it is essential that destination marketing organizations have a substantial understanding of how search engines are used within the travel planning process. This study proposed a three stage framework for examining how online travellers use search engines and how aspects of the travel planning process shapes this use. A series of key relationships were examined based upon a national survey of American online travel planners. The findings provide significant insight into the role of search engines for travel planning.
Original language | English |
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Title of host publication | Information and communication technologies in tourism 2010 : proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010 |
Publisher | Springer |
Pages | 381-392 |
Number of pages | 12 |
ISBN (Electronic) | 9783211994078 |
ISBN (Print) | 9783211994061 |
DOIs | |
Publication status | Published - 2010 |
Event | International Conference on Information and Communication Technologies in Tourism - Duration: 1 Jan 2010 → … |
Conference
Conference | International Conference on Information and Communication Technologies in Tourism |
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Period | 1/01/10 → … |
Keywords
- Search engine marketing
- Information search
- Travel planning
- Destination marketing