Alternative conceptualizations of the relationship between voluntary turnover and organizational performance

Jason DeFrance Shaw, Nina Gupta, John E. Delery

Research output: Journal article publicationJournal articleAcademic researchpeer-review

283 Citations (Scopus)

Abstract

We propose four alternative predictions regarding the relationship between voluntary turnover and workforce performance and develop the hypothesis that safety and productivity outcomes mediate that relationship. In two intraindustry studies, strong support emerged for curvilinearity: the relationship between voluntary turnover and workforce performance is negative, but it is attenuated as turnover increases. Some modest support for workforce performance as a mediator of the voluntary turnover and financial performance relationship emerged. Implications for organization-level theory and research are addressed.
Original languageEnglish
Pages (from-to)50-68
Number of pages19
JournalAcademy of Management Journal
Volume48
Issue number1
DOIs
Publication statusPublished - 1 Jan 2005
Externally publishedYes

ASJC Scopus subject areas

  • Business and International Management
  • Business, Management and Accounting(all)
  • Strategy and Management
  • Management of Technology and Innovation

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