@inproceedings{cf8eeb6d64a245f7831efbb237fc77b0,
title = "Addressing accountability in highly autonomous virtual assistants",
abstract = "Building from a survey specifically developed to address the rising concerns of highly autonomous virtual assistants; this paper presents a multi-level taxonomy of accountability levels specifically adapted to virtual assistants in the context of Human-Human-Interaction (HHI). Based on research findings, the authors recommend the integration of the variable of accountability as capital in the development of future applications around highly automated systems. This element inserts a sense of balance in terms of integrity between users and developers enhancing trust in the interactive process. Ongoing work is being dedicated to further understand to which extent different contexts affect accountability in virtual assistants.",
keywords = "Accountability, Automation, Autonomy, Highly automated systems, Human factors, Human-systems integration, Systems engineering, Trust, Virtual assistant",
author = "Fernando Galdon and Wang, {Stephen Jia}",
year = "2020",
month = jan,
day = "1",
doi = "10.1007/978-3-030-25629-6_2",
language = "English",
isbn = "9783030256289",
series = "Advances in Intelligent Systems and Computing",
publisher = "Springer-Verlag",
pages = "10--14",
editor = "Tareq Ahram and Redha Taiar and Serge Colson and Arnaud Choplin",
booktitle = "Human Interaction and Emerging Technologies - Proceedings of the 1st International Conference on Human Interaction and Emerging Technologies, IHIET 2019",
note = "1st International Conference on Human Interaction and Emerging Technologies, IHIET 2019 ; Conference date: 22-08-2019 Through 24-08-2019",
}