Adaptive strategies to technological change : understanding travellers using the internet for trip planning

Z. Xiang; Dan Wang; D. Fesenmaier

doi:10.1007/978-3-319-03973-2_30

Adaptive strategies to technological change : understanding travellers using the internet for trip planning

Z. Xiang, Dan Wang, D. Fesenmaier

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research

3 Citations (Scopus)

Abstract

With recent developments in technology including social media and mobile computing, the Internet offers many tools for today’s travellers. Based upon a large six year study of American travellers’ use of the Internet, this study identifies the strategies travellers develop in response to the complex technological environment over a period of time. The results show that American travellers have adopted six distinct strategies in terms of their behavioural responses to the use of the Internet for travel planning. These strategies are relatively stable and can be described by a relatively limited number of information sources and channels. This study advances our understanding of the impact of ICT on travel behaviour and offers insights for the development of new communication strategies for tourism businesses.

Original language	English
Title of host publication	Information and Communication Technologies in Tourism 2014 : Proceedings of the International Conference in Dublin, Ireland, January 21
Publisher	Springer
Pages	411-423
Number of pages	13
ISBN (Electronic)	9783319039732
ISBN (Print)	9783319039725
DOIs	https://doi.org/10.1007/978-3-319-03973-2_30
Publication status	Published - 2014
Event	International Federation for Information Technology and Travel & Tourism (IFITT). ENTER Conference - Duration: 1 Jan 2014 → …

Conference

Conference	International Federation for Information Technology and Travel & Tourism (IFITT). ENTER Conference
Period	1/01/14 → …

Keywords

Internet
Travel planning
Adoption
Media repertoire
User profiling

More information

10.1007/978-3-319-03973-2_30

Cite this

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title = "Adaptive strategies to technological change : understanding travellers using the internet for trip planning",

abstract = "With recent developments in technology including social media and mobile computing, the Internet offers many tools for today{\textquoteright}s travellers. Based upon a large six year study of American travellers{\textquoteright} use of the Internet, this study identifies the strategies travellers develop in response to the complex technological environment over a period of time. The results show that American travellers have adopted six distinct strategies in terms of their behavioural responses to the use of the Internet for travel planning. These strategies are relatively stable and can be described by a relatively limited number of information sources and channels. This study advances our understanding of the impact of ICT on travel behaviour and offers insights for the development of new communication strategies for tourism businesses.",

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Xiang, Z, Wang, D & Fesenmaier, D 2014, Adaptive strategies to technological change : understanding travellers using the internet for trip planning. in Information and Communication Technologies in Tourism 2014 : Proceedings of the International Conference in Dublin, Ireland, January 21. Springer, pp. 411-423, International Federation for Information Technology and Travel & Tourism (IFITT). ENTER Conference, 1/01/14. https://doi.org/10.1007/978-3-319-03973-2_30

Adaptive strategies to technological change : understanding travellers using the internet for trip planning. / Xiang, Z.; Wang, Dan; Fesenmaier, D.
Information and Communication Technologies in Tourism 2014 : Proceedings of the International Conference in Dublin, Ireland, January 21. Springer, 2014. p. 411-423.

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research

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AU - Xiang, Z.

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N2 - With recent developments in technology including social media and mobile computing, the Internet offers many tools for today’s travellers. Based upon a large six year study of American travellers’ use of the Internet, this study identifies the strategies travellers develop in response to the complex technological environment over a period of time. The results show that American travellers have adopted six distinct strategies in terms of their behavioural responses to the use of the Internet for travel planning. These strategies are relatively stable and can be described by a relatively limited number of information sources and channels. This study advances our understanding of the impact of ICT on travel behaviour and offers insights for the development of new communication strategies for tourism businesses.

AB - With recent developments in technology including social media and mobile computing, the Internet offers many tools for today’s travellers. Based upon a large six year study of American travellers’ use of the Internet, this study identifies the strategies travellers develop in response to the complex technological environment over a period of time. The results show that American travellers have adopted six distinct strategies in terms of their behavioural responses to the use of the Internet for travel planning. These strategies are relatively stable and can be described by a relatively limited number of information sources and channels. This study advances our understanding of the impact of ICT on travel behaviour and offers insights for the development of new communication strategies for tourism businesses.

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KW - Travel planning

KW - Adoption

KW - Media repertoire

KW - User profiling

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Adaptive strategies to technological change : understanding travellers using the internet for trip planning

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Keywords

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