Activity-Driven PSS Design Method based on Emotional Customer Activity Modeling Integrating Expectation and Experience Factors

Kun Pyo Lee, Eok Kim, Ki-young Nam

Research output: Journal article publication › Journal article › Academic research › peer-review

Original language	English
Article number	3
Pages (from-to)	265-277
Number of pages	13
Journal	International Journal of Affective Engineering
Volume	15
DOIs	https://doi.org/10.5057/ijae.IJAE-D-16-00007
Publication status	Published - Jun 2016
Externally published	Yes

More information

@article{13052c5b23d04a9887bf6c3c94bff2a4,

title = "Activity-Driven PSS Design Method based on Emotional Customer Activity Modeling Integrating Expectation and Experience Factors",

author = "Lee, {Kun Pyo} and Eok Kim and Ki-young Nam",

year = "2016",

month = jun,

doi = "10.5057/ijae.IJAE-D-16-00007",

language = "English",

volume = "15",

pages = "265--277",

journal = "International Journal of Affective Engineering",

}

TY - JOUR

T1 - Activity-Driven PSS Design Method based on Emotional Customer Activity Modeling Integrating Expectation and Experience Factors

AU - Lee, Kun Pyo

AU - Kim, Eok

AU - Nam, Ki-young

PY - 2016/6

Y1 - 2016/6

U2 - 10.5057/ijae.IJAE-D-16-00007

DO - 10.5057/ijae.IJAE-D-16-00007

M3 - Journal article

VL - 15

SP - 265

EP - 277

JO - International Journal of Affective Engineering

JF - International Journal of Affective Engineering

M1 - 3

ER -