@inbook{c5c6746da2084eaabb5ea8521da0d362,
title = "A user manual for the Service Leadership Knowledge Scale [Reprint]",
author = "Shek, \{Tan Lei\} and L.K. Ma and Low, \{Siew Shen\} and Xiaoqin Zhu and Diya Dou",
year = "2019",
month = dec,
day = "1",
language = "English",
isbn = "978-1-53614-852-7",
pages = "209--226",
editor = "T.L. Zhu and X. Zhu and L. Lin and J. Merrick",
booktitle = "Service leadership: Tools to assess knowledge, attitude and behavior",
publisher = "Nova Science Publishers, Inc.",
}