A Systematic Framework for Smart Product-Service System Innovation in Human-Cyber-Physical System

Zuoxu Wang; Pai Zheng

doi:10.1007/978-3-031-82170-7_6

A Systematic Framework for Smart Product-Service System Innovation in Human-Cyber-Physical System

Zuoxu Wang
, Pai Zheng

Research output: Chapter in book / Conference proceeding › Chapter in an edited book (as author) › Academic research › peer-review

Abstract

Facing the needs of service-oriented manufacturing, it is a key task to f lexibly allocate production resources to achieve the needs and well-being of different groups of end-users, including customers, operators, and managers. To this end, smart product-service system (smart PSS) has emerged as a novel systematic framework for engineering product development and service innovation in the context of human cyber-physical system. Different from the traditional PSS, smart PSS focuses on providing the end-user’s requirements-oriented manufacturing services based on the mutual information interactions between physical space and cyberspace. This chapter discusses smart PSS’s features, enabling technologies, development process, and illustrate smart PSS’s process with an example of 3D printer product-service bundle configuration. Finally, some future perspectives of smart PSS are also discussed to welcome further in-depth research and practices.

Original language	English
Title of host publication	Human-Centric Smart Manufacturing Towards Industry 5.0
Editors	Baicun Wang, Pai Zheng, Lihui Wang, Dimitris Mourtzis
Publisher	Springer Nature
Chapter	6
Pages	125-142
Number of pages	18
ISBN (Electronic)	9783031821707
ISBN (Print)	9783031821691
DOIs	https://doi.org/10.1007/978-3-031-82170-7_6
Publication status	Published - 12 Apr 2025

ASJC Scopus subject areas

General Economics,Econometrics and Finance
General Business,Management and Accounting
General Engineering

More information

10.1007/978-3-031-82170-7_6

Cite this

@inbook{d45c8b061a414dbba8ed500ed764024d,

title = "A Systematic Framework for Smart Product-Service System Innovation in Human-Cyber-Physical System",

abstract = "Facing the needs of service-oriented manufacturing, it is a key task to f lexibly allocate production resources to achieve the needs and well-being of different groups of end-users, including customers, operators, and managers. To this end, smart product-service system (smart PSS) has emerged as a novel systematic framework for engineering product development and service innovation in the context of human cyber-physical system. Different from the traditional PSS, smart PSS focuses on providing the end-user{\textquoteright}s requirements-oriented manufacturing services based on the mutual information interactions between physical space and cyberspace. This chapter discusses smart PSS{\textquoteright}s features, enabling technologies, development process, and illustrate smart PSS{\textquoteright}s process with an example of 3D printer product-service bundle configuration. Finally, some future perspectives of smart PSS are also discussed to welcome further in-depth research and practices.",

author = "Zuoxu Wang and Pai Zheng",

note = "Publisher Copyright: {\textcopyright} The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.",

year = "2025",

month = apr,

day = "12",

doi = "10.1007/978-3-031-82170-7\_6",

language = "English",

isbn = "9783031821691",

pages = "125--142",

editor = "Baicun Wang and Pai Zheng and Lihui Wang and Dimitris Mourtzis",

booktitle = "Human-Centric Smart Manufacturing Towards Industry 5.0",

publisher = "Springer Nature",

address = "Switzerland",

}

A Systematic Framework for Smart Product-Service System Innovation in Human-Cyber-Physical System. / Wang, Zuoxu; Zheng, Pai.
Human-Centric Smart Manufacturing Towards Industry 5.0. ed. / Baicun Wang; Pai Zheng; Lihui Wang; Dimitris Mourtzis. Springer Nature, 2025. p. 125-142.

Research output: Chapter in book / Conference proceeding › Chapter in an edited book (as author) › Academic research › peer-review

TY - CHAP

T1 - A Systematic Framework for Smart Product-Service System Innovation in Human-Cyber-Physical System

AU - Wang, Zuoxu

AU - Zheng, Pai

N1 - Publisher Copyright: © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.

PY - 2025/4/12

Y1 - 2025/4/12

N2 - Facing the needs of service-oriented manufacturing, it is a key task to f lexibly allocate production resources to achieve the needs and well-being of different groups of end-users, including customers, operators, and managers. To this end, smart product-service system (smart PSS) has emerged as a novel systematic framework for engineering product development and service innovation in the context of human cyber-physical system. Different from the traditional PSS, smart PSS focuses on providing the end-user’s requirements-oriented manufacturing services based on the mutual information interactions between physical space and cyberspace. This chapter discusses smart PSS’s features, enabling technologies, development process, and illustrate smart PSS’s process with an example of 3D printer product-service bundle configuration. Finally, some future perspectives of smart PSS are also discussed to welcome further in-depth research and practices.

AB - Facing the needs of service-oriented manufacturing, it is a key task to f lexibly allocate production resources to achieve the needs and well-being of different groups of end-users, including customers, operators, and managers. To this end, smart product-service system (smart PSS) has emerged as a novel systematic framework for engineering product development and service innovation in the context of human cyber-physical system. Different from the traditional PSS, smart PSS focuses on providing the end-user’s requirements-oriented manufacturing services based on the mutual information interactions between physical space and cyberspace. This chapter discusses smart PSS’s features, enabling technologies, development process, and illustrate smart PSS’s process with an example of 3D printer product-service bundle configuration. Finally, some future perspectives of smart PSS are also discussed to welcome further in-depth research and practices.

UR - https://www.scopus.com/pages/publications/105012010117

U2 - 10.1007/978-3-031-82170-7_6

DO - 10.1007/978-3-031-82170-7_6

M3 - Chapter in an edited book (as author)

AN - SCOPUS:105012010117

SN - 9783031821691

SP - 125

EP - 142

BT - Human-Centric Smart Manufacturing Towards Industry 5.0

A2 - Wang, Baicun

A2 - Zheng, Pai

A2 - Wang, Lihui

A2 - Mourtzis, Dimitris

PB - Springer Nature

ER -

A Systematic Framework for Smart Product-Service System Innovation in Human-Cyber-Physical System

Abstract

ASJC Scopus subject areas

More information

Other files and links

Fingerprint

Cite this