A study of organizational narrative simulation for decision support

C. L. Yeung, Chi Fai Cheung, W. M. Wang, Yue Hong Eric Tsui

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic researchpeer-review

5 Citations (Scopus)

Abstract

This paper presents an overview of current decision making approaches. For some approaches abstract information is provided, whereas others require a large amount of labor and time resources to facilitate decision making. However, few address the issues of assisting participants in learning how to make decisions and provide prompt responses to the situations. Harnessing lessons learned from making inappropriate decisions is expensive. To redress this problem, this paper presents a pilot study of the investigation of the psychological behaviors of humans to improve decision making processes with the use of organizational narrative simulation (ONS). By using the ONS method, possible and plausible narrative-based environments can be simulated. Participants can take actions based on their decisions; they can also observe the changes and the consequences. The decisions for handling new challenges generated purposely are validated in a trial that allows prompt responses to the situations. The ONS method is implemented in a selected reference site. The implementation processes, findings, and benefits are presented.
Original languageEnglish
Title of host publicationMultidisciplinary Studies in Knowledge and Systems Science
PublisherIGI Global
Pages179-192
Number of pages14
ISBN (Electronic)9781466639997
ISBN (Print)1466639989, 9781466639980
DOIs
Publication statusPublished - 31 May 2013

ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)

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