A study of hospitality and tourism information technology education and industrial applications

Lawrence Cheung, Chun Hung Roberts Law

Research output: Journal article publicationJournal articleAcademic researchpeer-review

4 Citations (Scopus)


The purpose of this study was to examine the subject relevance of Information Technology [IT] in Hospitality and Tourism Management programs with the skills deployed at workplace. This study aimed at investigating the graduates' transition from education to employment, and to determine how well they appear to be equipped to meet the needs of the hospitality and tourism industry. One hundred and seventeen graduates responded to a mail survey. These graduates rated the importance of IT skills at workplace, the level of IT teaching in hotel and tourism management programs, and the self-competence level in IT. This study concluded that a gap exists between the IT skills required at work and the IT skills acquired from the university.
Original languageEnglish
Pages (from-to)43-62
Number of pages20
JournalJournal of Teaching in Travel and Tourism
Issue number2
Publication statusPublished - 1 Jun 2002


  • Employment
  • Gap model
  • Graduates
  • Hospitality and tourism education
  • Information Technology

ASJC Scopus subject areas

  • Education
  • Tourism, Leisure and Hospitality Management

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