A STUDY OF CONSIDERATION FOR IMPROVING USER EXPERIENCE OF PORTABLE TOILETS IN THE POST-PANDEMIC ERA

Tse Yen Yeh, Yi Teng Shih

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

Portable toilets, also known as porta-potties, are a common solution for outdoor events, construction sites, and other places with limited access to toilets. However, hygiene concerns such as bad smells and physical contact have led to negative user experiences, resulting in a reluctance to use them. Primary research conducted in Hong Kong, Taiwan, and China found that many users avoid using them unless necessary, with an average rating of 1.6/5. Despite this, the global demand for portable toilets has increased due to the COVID-19 pandemic. A recent study estimated that the portable toilet market will increase from $12.61 billion in 2021 to $20.43 billion by 2028. This suggests that current designs of portable toilets may not consider post-pandemic user behaviours, as they were catered to pre-COVID-19 circumstances. To address these issues, this paper aims to provide a set of design considerations for toilet-related products. The redesign of the interior and exterior features of portable toilets should consider manufacturing, transportation, cleaning, and usage processes. By enhancing the user experience, the goal is to provide everyone with a wonderful toilet experience. This paper provides a valuable resource for academics and designers to refer to when designing toilet-related products.

Original languageEnglish
Title of host publicationProceedings of the 25th International Conference on Engineering and Product Design Education
Subtitle of host publicationResponsible Innovation for Global Co-Habitation, E and PDE 2023
EditorsIsabel Ordonez Pizarro, Paolo Sustersic, Lyndon Buck, Hilary Grierson, Erik Bohemia
PublisherThe Design Society
Pages187-192
Number of pages6
ISBN (Electronic)9781912254194
Publication statusPublished - Sept 2023
Event25th International Conference on Engineering and Product Design Education, E and PDE 2023 - Barcelona, Spain
Duration: 7 Sept 20238 Sept 2023

Publication series

NameProceedings of the 25th International Conference on Engineering and Product Design Education: Responsible Innovation for Global Co-Habitation, E and PDE 2023

Conference

Conference25th International Conference on Engineering and Product Design Education, E and PDE 2023
Country/TerritorySpain
CityBarcelona
Period7/09/238/09/23

Keywords

  • innovative design
  • Portable toilet
  • post pandemic
  • user experience

ASJC Scopus subject areas

  • Industrial and Manufacturing Engineering
  • Education

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