A state-of-the-art review of smart tourism research

Fuad Mehraliyev, Irene Cheng Chu Chan, Youngjoon Choi, Mehmet Ali Koseoglu, Rob Law

Research output: Journal article publicationJournal articleAcademic researchpeer-review

27 Citations (Scopus)


Using a mixed-method approach combining qualitative and quantitative review techniques, this study analyzed 86 articles to identify state-of-the-art thematic research trends and articulate knowledge domains in the smart tourism research. In particular, the thematic analysis identified 11 themes from the current smart tourism research. Results of the co-citation analysis identified and visualized four knowledge domains as the theoretical underpinning of existing smart tourism literature, thereby supplementing, and complementing the findings of the thematic analysis. The constituents of each theme and knowledge domain were discussed to reveal critical gaps and suggest future research directions.

Original languageEnglish
Pages (from-to)78-91
Number of pages14
JournalJournal of Travel and Tourism Marketing
Issue number1
Publication statusPublished - 2 Jan 2020


  • co-citation analysis
  • literature review
  • qualitative review
  • smart hospitality
  • Smart tourism

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Marketing

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