A social exchange theory viewpoint on international tourism experiences

Jinah Park, Yeung Kong, Alastair M. Morrison

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

1 Citation (Scopus)

Abstract

The purpose of this study is to explore the phenomenon and impact of social interaction in the crosscultural golf tourists' experiences. Based on social exchange theory (SET), the study attempts to discuss the tourists' social interactions with service providers, companion tourists, as well as the emotional engagement with destination factors by using NVivo software. The results of blog contents analysis show that the golf tourists' social interaction with service providers is built by combining attributes of knowledge exchanges and affective attitudes such as intercultural and sympathizing interactions. Furthermore, familiarity on destination factors in consumption interactions also elicited the emotional engagement from Korean golfers.

Original languageEnglish
Title of host publicationProceedings of the 26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage
Subtitle of host publicationFrom Regional Development to Global Growth, IBIMA 2015
EditorsKhalid S. Soliman
PublisherInternational Business Information Management Association, IBIMA
Pages2996-3001
Number of pages6
ISBN (Electronic)9780986041952
Publication statusPublished - 2015
Event26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage: From Regional Development to Global Growth, IBIMA 2015 - Madrid, Spain
Duration: 11 Nov 201512 Nov 2015

Publication series

NameProceedings of the 26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage: From Regional Development to Global Growth, IBIMA 2015

Conference

Conference26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage: From Regional Development to Global Growth, IBIMA 2015
Country/TerritorySpain
CityMadrid
Period11/11/1512/11/15

Keywords

  • Cross-cultural tourism
  • SET
  • Social interactions
  • Tourist experiences

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems and Management
  • Business and International Management

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