A review of the literature on applications of text mining in policy making

E. W.T. Ngai; P. T.Y. Lee

A review of the literature on applications of text mining in policy making

E. W.T. Ngai, P. T.Y. Lee

The Hong Kong Polytechnic University

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review

25 Citations (Scopus)

Abstract

Despite the increasing importance of using text mining and social media technologies in policy-making, an in-depth literature review on this area has yet to be conducted. In this paper, we develop a conceptual framework and review 55 articles related to the development of text mining applications for policymaking. The conceptual framework provides a concise illustration of the stages of policy-making involved in the applications, how applications support policy decision making and alleviate the bounded rationality of decision makers and who benefits from the applications. The literature review aims to facilitate knowledge accumulation concerning text mining applications for policy-making and serves as a guide for future research.

Original language	English
Title of host publication	Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings
Publisher	Pacific Asia Conference on Information Systems
ISBN (Electronic)	9789860491029
Publication status	Published - 1 Jan 2016
Event	20th Pacific Asia Conference on Information Systems, PACIS 2016 - Chiayi, Taiwan Duration: 27 Jun 2016 → 1 Jul 2016

Conference

Conference	20th Pacific Asia Conference on Information Systems, PACIS 2016
Country/Territory	Taiwan
City	Chiayi
Period	27/06/16 → 1/07/16

Keywords

Conceptual framework
E-government
Literature review
Policy making
Text mining

ASJC Scopus subject areas

Information Systems

Cite this

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abstract = "Despite the increasing importance of using text mining and social media technologies in policy-making, an in-depth literature review on this area has yet to be conducted. In this paper, we develop a conceptual framework and review 55 articles related to the development of text mining applications for policymaking. The conceptual framework provides a concise illustration of the stages of policy-making involved in the applications, how applications support policy decision making and alleviate the bounded rationality of decision makers and who benefits from the applications. The literature review aims to facilitate knowledge accumulation concerning text mining applications for policy-making and serves as a guide for future research.",

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A review of the literature on applications of text mining in policy making. / Ngai, E. W.T.; Lee, P. T.Y.
Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings. Pacific Asia Conference on Information Systems, 2016.

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review

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AB - Despite the increasing importance of using text mining and social media technologies in policy-making, an in-depth literature review on this area has yet to be conducted. In this paper, we develop a conceptual framework and review 55 articles related to the development of text mining applications for policymaking. The conceptual framework provides a concise illustration of the stages of policy-making involved in the applications, how applications support policy decision making and alleviate the bounded rationality of decision makers and who benefits from the applications. The literature review aims to facilitate knowledge accumulation concerning text mining applications for policy-making and serves as a guide for future research.

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KW - E-government

KW - Literature review

KW - Policy making

KW - Text mining

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M3 - Conference article published in proceeding or book

BT - Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings

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T2 - 20th Pacific Asia Conference on Information Systems, PACIS 2016

Y2 - 27 June 2016 through 1 July 2016

ER -

A review of the literature on applications of text mining in policy making

Abstract

Conference

Keywords

ASJC Scopus subject areas

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