A qualitative study of inter-organizational knowledge management in complex products and systems development

Wai Ting Ngai, Chen Jin, Tong Liang

Research output: Journal article publicationJournal articleAcademic researchpeer-review

31 Citations (Scopus)


Much research has recognized that cross-disciplinary knowledge inputs are necessary to successful product innovation, particularly in complex products and systems (CoPS) development. This paper focuses on developing an exploratory framework for studying how an inter-organizational knowledge management (KM) approach affects the development of CoPS, and exploring how inter-organizational collaboration affects KM within a CoPS context. Based on a review of the literature and in-depth case studies, this paper puts forward some propositions and develops an integrated conceptual model showing the link between the dimensions of inter-organizational KM and the performance of CoPS development. Finally, the implications of the proposed model for inter-organizational KM in a CoPS environment are discussed.
Original languageEnglish
Pages (from-to)421-440
Number of pages20
JournalR and D Management
Issue number4
Publication statusPublished - 1 Sep 2008

ASJC Scopus subject areas

  • Business and International Management
  • Business, Management and Accounting(all)
  • Strategy and Management
  • Management of Technology and Innovation

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