Abstract
This article describes the system development processes for an electronic case library, built to facilitate and support the suicide prevention service provided by a social service organization in Hong Kong. It is a knowledge management system in which both 'rule-based reasoning' (RBR) and 'case-based reasoning' (CBR) are adopted. Initial test results, potentials and limitations of this knowledge management approach are discussed.
Original language | English |
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Pages (from-to) | 208-227 |
Number of pages | 20 |
Journal | International Social Work |
Volume | 56 |
Issue number | 2 |
DOIs | |
Publication status | Published - 1 Mar 2013 |
Keywords
- case library
- case-based reasoning
- knowledge management
- knowledge system technology
- knowledge-based system
- rule-based reasoning
- social service administration
- suicide risk assessment
ASJC Scopus subject areas
- Social Sciences (miscellaneous)
- Sociology and Political Science