A new model for ERP assisted partnership development in outsourcing

S. F. Wong, Kai Leung Yung

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

2 Citations (Scopus)

Abstract

The trend of contracting out activities will continue to grow to cover a much wider network of sub-contractors and become more complicated. Effective partnership development through scientific techniques has to be developed to overcome the sub-optimal approach of the traditional partnership development in an ad hoc manner. This research links daily information generated in the ERP system to optimal strategies using artificial intelligence technology and knowledge management technique to support a scientific and objective approach to partnership development. It forms a regenerative feedback loop for a partnership development that maximizes benefits to both parties. The new partnership is developed through a strategy that involves close monitoring, and a set of scientific and transparent assessment, plus most important of all, feedback from reliable knowledge-based ERP generated data to push the collaboration forward. The main contribution of this paper is in the new model for ERP assisted partnership development in outsourcing which focuses on the knowledge-oriented methodology. It discusses the application of knowledge-oriented methodology in the different models of partnership development through case studies. It points out the differences between the traditional partnership information and the knowledge-oriented partnership information, and how they contribute to the new knowledge for enhancing the value of partnership development
Original languageEnglish
Title of host publication2005 International Conference on Services Systems and Services Management, Proceedings of ICSSSM'05
Pages602-607
Number of pages6
Volume1
DOIs
Publication statusPublished - 1 Dec 2005
Event2005 International Conference on Services Systems and Services Management, ICSSSM'05 - Chongquing, China
Duration: 13 Jun 200515 Jun 2005

Conference

Conference2005 International Conference on Services Systems and Services Management, ICSSSM'05
Country/TerritoryChina
CityChongquing
Period13/06/0515/06/05

Keywords

  • Knowledge-based ERP
  • Knowledge-oriented methodology
  • Partnersbip development

ASJC Scopus subject areas

  • Engineering(all)

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