A generic supplier management tool for outsourcing manufacturing

King Lun Tommy Choy, Wing Bun Lee

Research output: Journal article publicationJournal articleAcademic researchpeer-review

79 Citations (Scopus)


A corporation's global supply chain usually consists of enterprises and manufacturers that are graphically dispersed around the world, whereby each company is involved in a wide variety of supply chain activities such as order fulfilment, international procurement, acquisition of information technology, manufacturing, and customer service. Therefore, continuously tracking performance of suppliers and an appropriate selection mechanism is one of the crucial activities in supply chain management This paper presents an intelligent generic supplier management tool (GSMT) using the case-based reasoning (CBR) technique for outsourcing to suppliers and automating the decision making process when selecting them. The development of GSMT and how the CBR technique is applied is then given, followed by an application of GSMT in Honeywell Consumer Products (Hong Kong) Limited.
Original languageEnglish
Pages (from-to)140-154
Number of pages15
JournalSupply Chain Management
Issue number2
Publication statusPublished - 1 Dec 2003


  • Knowledge-based systems
  • Manufacturing
  • Outsourcing
  • Suppliers-
  • Supply-chain management

ASJC Scopus subject areas

  • Strategy and Management


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