A computer based accommodation advisor

Chun Hung Roberts Law, Yuk Yim Cheung

Research output: Journal article publicationJournal articleAcademic research


This paper describes the development of an accommodation advisory expert system, called the Computer Based Accommodation Advisor [CBAA]. The CBAA project was originally inspired by the fact that an immeasurable number of combinations of alternative routes, transport modes, and accommodation make travel decisions difficult. The necessity for travel-related information becomes especially evident when one considers the effects of seasonal changes in rates and schedules. Unfortunately, there is a lack of effective computerized advisory systems to assist tourists in their hotel selection. The primary objective in developing the CBAA as an accommodation advisory expert system was to provide suggestions to independent travelers about local lodging selection. In this paper the major components of the CBAA are depicted. Empirical findings from the users abaout the usefulness and effectiveness of the CBAA are also examined. In general, users found the CBAA an easy-to-use and effective advisory system
Original languageEnglish
Pages (from-to)1-15
Number of pages15
JournalInternational journal of hospitality information technology
Issue number2
Publication statusPublished - 2003


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