A cloud-based fuzzy multi-criteria decision support system for procurement process in facility management

K. P. Pun, K. L. Choy, H. Y. Lam

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

3 Citations (Scopus)

Abstract

Procurement in facilities management is a complex process for linking different stakeholders together to form an integrated service, it is a crucial process for identifying the best sources of supplier and best suited contractor in improving the efficiency of resources allocation, maintaining equipment reliability and availability to enhance facilities conditions in order to reduce business risks, attract tenants, increase asset and building value. Hence, a building's Return of Investment (ROI) and payback can be incredibly beneficial by enabling the procurement decision to meet its strategic objectives in an economic, efficient and effective manner. However, in current process, procurement is financially consuming and expensive as it requires high demand of manpower and involves enormous amount of paper work for managing requests, quotations, bid requirements and evaluations. Also, there is lack of quantitative measures by incorporating linguistic selection criteria from domain experts in the procurement selection process for improving competitive advantage. Even though applications of digitalization for conveying information to digital format in streamlining internal process have been considered, competiveness and capabilities assessment of current supply base, quantitative and qualitative data analysis on contractor selection and relevant performance feedback is lacking to support the decision-marking. Therefore, in this paper, a cloud-based Fuzzy multi-criteria decision support system (CFMDS) is proposed for integrating with procurement process for performing award analytics to identify the best suited supplier and contractor. The procurement officer can then formulate a follow up plan based on the recommended results.

Original languageEnglish
Title of host publicationPICMET 2018 - Portland International Conference on Management of Engineering and Technology
Subtitle of host publicationManaging Technological Entrepreneurship: The Engine for Economic Growth, Proceedings
EditorsHarm-Jan Steenhuis, Kiyoshi Niwa, Gary Perman, Dundar F. Kocaoglu, Timothy R. Anderson, Dilek Cetindamar Kozanoglu
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781890843373
DOIs
Publication statusPublished - 4 Oct 2018
Event2018 Portland International Conference on Management of Engineering and Technology, PICMET 2018 - Honolulu, United States
Duration: 19 Aug 201823 Aug 2018

Publication series

NamePICMET 2018 - Portland International Conference on Management of Engineering and Technology: Managing Technological Entrepreneurship: The Engine for Economic Growth, Proceedings

Conference

Conference2018 Portland International Conference on Management of Engineering and Technology, PICMET 2018
Country/TerritoryUnited States
CityHonolulu
Period19/08/1823/08/18

ASJC Scopus subject areas

  • Strategy and Management
  • Communication
  • Engineering (miscellaneous)
  • Management of Technology and Innovation
  • Organizational Behavior and Human Resource Management
  • Computer Networks and Communications
  • Decision Sciences (miscellaneous)

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