A Blockchain-based Decision Support System for E-commerce Order Prediction

George To Sum Ho, Yuk Ming Tang, H. Y. Lam, Valerie Tang

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

4 Citations (Scopus)

Abstract

The rapidly growing e-commerce sector has created new opportunities and challenges to the logistics industry. Nonetheless, the majority of Hong Kong logistics industry, especially small-and-medium (SMEs) firms, lack operational decision support to adequately handle the seasonal, fragmented, and fluctuating e-commerce orders. To grasp the opportunities of the e-commerce logistics business, logistics service providers (LSPs) should enhance their capability in information exchange and operational planning. With these improvements, the logistics industry would be better able to sustain and expand their e-commerce logistics business. In this paper, a Blockchain-based E-Commerce Analytics Model is developed to enhance digital supply chain integration. Firstly, timely operational decision support would be achieved as blockchain technology, after that, the ML algorithm would enable the logistics industry to manage data efficiently and to forecast dynamic e-commerce order demand. Subsequently, the proposed model allows LSPs to flexibly re-allocate the right number of resources in real time to deal with the hour-to-hour fluctuating arrival of orders in distribution centers. Additionally, the proposed model enables logistics practitioners to predict the sales performance related to e-commerce.
Original languageEnglish
Title of host publication5th International Conference on Artificial Intelligence in Information and Communication, ICAIIC 2023
Pages41-45
Number of pages5
ISBN (Electronic)9781665456456
DOIs
Publication statusPublished - Feb 2023
Event5th International Conference on Artificial Intelligence in Information and Communication, ICAIIC 2023 - Ramada by Wyndham Bali Sunset Road Kuta, Bali, Indonesia
Duration: 20 Feb 202323 Feb 2023
http://2023.icaiic.org/?page_id=22

Publication series

Name2023 International Conference on Artificial Intelligence in Information and Communication (ICAIIC)

Conference

Conference5th International Conference on Artificial Intelligence in Information and Communication, ICAIIC 2023
Country/TerritoryIndonesia
CityBali
Period20/02/2323/02/23
Internet address

Keywords

  • Blockchain
  • E-commerce
  • Machine learning
  • logistic industries

ASJC Scopus subject areas

  • Information Systems and Management
  • Decision Sciences (miscellaneous)
  • Artificial Intelligence
  • Information Systems
  • Signal Processing
  • Computer Networks and Communications

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