在线食物外卖服务对中国酒店餐饮营业的影响

Ming Chu Lin; Kang Lin Peng; Sha Wang; Wai Ching Au; Yanping Feng

doi:10.1080/19388160.2021.1934213

在线食物外卖服务对中国酒店餐饮营业的影响

Ming Chu Lin, Kang Lin Peng, Sha Wang, Wai Ching Au, Yanping Feng

Research output: Journal article publication › Journal article › Academic research › peer-review

8 Citations (Scopus)

Abstract

Drawing upon the underdeveloped literature on online food-delivery (OFD) services, this exploratory study investigated how OFD services impact hotel catering businesses. Methods of focus groups and the Delphi technique were adopted to explore the impacts of OFD on the hotel catering businesses in China. Results were presented utilizing SWOT analysis. Practical strategies were suggested to help these businesses effectively respond to the rapid development of OFD services in the sharing economy. Hotel catering businesses could benefit from a clear understanding of their strengths, weaknesses, opportunities, and threats (SWOT) to co-create business value with OFD platforms.

Original language	Chinese (Simplified)
Journal	Journal of China Tourism Research
DOIs	https://doi.org/10.1080/19388160.2021.1934213
Publication status	Published - 1 Jun 2021

Keywords

Online food delivery
SWOT analysis
hotel catering business
sharing economy
value co-creation

ASJC Scopus subject areas

Cultural Studies
Language and Linguistics
Linguistics and Language
Tourism, Leisure and Hospitality Management

More information

10.1080/19388160.2021.1934213

http://hdl.handle.net/10397/93126

Cite this

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title = "在线食物外卖服务对中国酒店餐饮营业的影响",

abstract = "Drawing upon the underdeveloped literature on online food-delivery (OFD) services, this exploratory study investigated how OFD services impact hotel catering businesses. Methods of focus groups and the Delphi technique were adopted to explore the impacts of OFD on the hotel catering businesses in China. Results were presented utilizing SWOT analysis. Practical strategies were suggested to help these businesses effectively respond to the rapid development of OFD services in the sharing economy. Hotel catering businesses could benefit from a clear understanding of their strengths, weaknesses, opportunities, and threats (SWOT) to co-create business value with OFD platforms.",

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AU - Lin, Ming Chu

AU - Peng, Kang Lin

AU - Wang, Sha

AU - Au, Wai Ching

AU - Feng, Yanping

PY - 2021/6/1

Y1 - 2021/6/1

N2 - Drawing upon the underdeveloped literature on online food-delivery (OFD) services, this exploratory study investigated how OFD services impact hotel catering businesses. Methods of focus groups and the Delphi technique were adopted to explore the impacts of OFD on the hotel catering businesses in China. Results were presented utilizing SWOT analysis. Practical strategies were suggested to help these businesses effectively respond to the rapid development of OFD services in the sharing economy. Hotel catering businesses could benefit from a clear understanding of their strengths, weaknesses, opportunities, and threats (SWOT) to co-create business value with OFD platforms.

AB - Drawing upon the underdeveloped literature on online food-delivery (OFD) services, this exploratory study investigated how OFD services impact hotel catering businesses. Methods of focus groups and the Delphi technique were adopted to explore the impacts of OFD on the hotel catering businesses in China. Results were presented utilizing SWOT analysis. Practical strategies were suggested to help these businesses effectively respond to the rapid development of OFD services in the sharing economy. Hotel catering businesses could benefit from a clear understanding of their strengths, weaknesses, opportunities, and threats (SWOT) to co-create business value with OFD platforms.

KW - Online food delivery

KW - SWOT analysis

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KW - sharing economy

KW - value co-creation

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DO - 10.1080/19388160.2021.1934213

M3 - Journal article

SN - 1938-8160

JO - Journal of China Tourism Research

JF - Journal of China Tourism Research

ER -

在线食物外卖服务对中国酒店餐饮营业的影响

Abstract

Keywords

ASJC Scopus subject areas

More information

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