在线食物外卖服务对中国酒店餐饮营业的影响

Ming Chu Lin, Kang Lin Peng, Sha Wang, Wai Ching Au, Yanping Feng

Research output: Journal article publicationJournal articleAcademic researchpeer-review

Abstract

Drawing upon the underdeveloped literature on online food-delivery (OFD) services, this exploratory study investigated how OFD services impact hotel catering businesses. Methods of focus groups and the Delphi technique were adopted to explore the impacts of OFD on the hotel catering businesses in China. Results were presented utilizing SWOT analysis. Practical strategies were suggested to help these businesses effectively respond to the rapid development of OFD services in the sharing economy. Hotel catering businesses could benefit from a clear understanding of their strengths, weaknesses, opportunities, and threats (SWOT) to co-create business value with OFD platforms.
Original languageChinese (Simplified)
JournalJournal of China Tourism Research
DOIs
Publication statusPublished - 1 Jun 2021

Keywords

  • Online food delivery
  • SWOT analysis
  • hotel catering business
  • sharing economy
  • value co-creation

ASJC Scopus subject areas

  • Cultural Studies
  • Language and Linguistics
  • Linguistics and Language
  • Tourism, Leisure and Hospitality Management

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