Personal profile
Education/Academic qualification
Bachelor of Science, Council for National Academic Awards
Doctor of Philosophy, The Hong Kong Polytechnic University
Master of Social Sciences, The University of Hong Kong
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Collaborations and top research areas from the last five years
Research output
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Configurational patterns for forecasting customer satisfaction enhancement based on online reviews: A multi-attribute attitude perspective
QIN Yong, Luo, C., Ngai, W. T. & Luo, Y., Apr 2026, In: Information Processing and Management. 104545.Research output: Journal article publication › Journal article › Academic research › peer-review
Open Access -
Enhancing fake review detection: a robust and adaptive approach for data streams, Knowledge-Based Systems
Zhang, Z., Ngai, W. T., Xia, S. & WU Zhibin, 15 Feb 2026, In: Knowledge-Based Systems. 334, 115025.Research output: Journal article publication › Journal article › Academic research › peer-review
Open Access -
Impact of artificial intelligence (AI) on operational performance: The role of dynamic capabilities
Wong, T. W. D. & Ngai, W. T., Sept 2026, In: Information and Management.Research output: Journal article publication › Journal article › Academic research › peer-review
Open Access -
Is bottom-of-the-pyramid orientation a new reason for product imitation in emerging markets
Xu, L., Wei, Z., Xie, P., Ngai, W. T. & HUANG Wengao, Aug 2026, In: International Business Review. 34, 4, 102452.Research output: Journal article publication › Journal article › Academic research › peer-review
Open Access3 Link opens in a new tab Citations (Scopus) -
Unlocking the moderating role of CEO external directorships: impact on blockchain investment and market value
Lui, A. K. H., Ngai, W. T. & Lee, M. C. M., Apr 2026, In: Journal of Enterprise Information Management.Research output: Journal article publication › Journal article › Academic research › peer-review
Open Access
Prizes
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2010 Outstanding Paper Award
CROTTS, J. C. (Recipient), FORD, R. C. (Recipient), HEUNG, V. C. S. (Recipient) & Ngai, W. T. (Recipient), Jun 2010
Prize: Prize (research)
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Bronze Medal 銅獎
Ngai, W. T. (Recipient), Li, C. L. (Recipient), Cheng, E. T. C. (Recipient), Lun, Y. H. (Recipient), Lai, K. H. (Recipient) & Choi, Y. S. (Recipient), Apr 2010
Prize: Prize (research)
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Citation of Excellence 2011
Ngai, W. T. (Recipient) & GUNASEKARAN, A. (Recipient), Aug 2011
Prize: Prize (research)
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Highly Commended Paper
Ngai, W. T. (Recipient), Moon, K. L. K. (Recipient), Lam, S. S. (Recipient), Chin, E. S. K. (Recipient) & Tao, S. S. C. (Recipient), Feb 2016
Prize: Prize (research)
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Outstanding Paper at the Literati Network Awards for Excellence 2010
CROTTS, J. C. (Recipient), FORD, R. C. (Recipient), HEUNG, V. (Recipient) & Ngai, W. T. (Recipient), Jul 2010
Prize: Prize (research)
Activities
- 5 Editorial work for journals
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IEEE Transactions on Engineering Management (Journal)
Ngai, W. T. (Other roles)
2024 → …Activity: Publication peer-review and editorial work › Editorial work for journals
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Decision Support Systems (Journal)
Ngai, W. T. (Associate editor)
Jan 2022 → …Activity: Publication peer-review and editorial work › Editorial work for journals
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Communications of the Association for Information Systems (Journal)
Ngai, W. T. (Associate editor)
Jun 2017 → …Activity: Publication peer-review and editorial work › Editorial work for journals
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Information and Management (Journal)
Ngai, W. T. (Associate editor)
2012 → …Activity: Publication peer-review and editorial work › Editorial work for journals
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International Journal of Enterprise Information Systems (IJEIS) (Journal)
Ngai, W. T. (Associate editor)
2004 → 2025Activity: Publication peer-review and editorial work › Editorial work for journals