Fine Leung – Research output — The Hong Kong Polytechnic University

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Phone34003952
Emailfine.leungpolyu.eduhk

Research activity per year

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14 Citations
3 h-Index
5 Journal article
2 Conference article published in proceeding or book
1 Chapter in an edited book (as author)

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2019

Customer Centricity and Customer Co-creation in Services: The Double-Edged Effects
Yim, C. K. B., Chan, K. W., Tse, C. H. & Leung, F., Aug 2019, Handbook on Customer Centricity: Strategies for Building a Customer-Centric Organization. Palmatier, R. W., Moorman, C. & Lee, J-Y. (eds.). Edward Elgar Publishing, p. 236–274 39 p.
Research output: Chapter in book / Conference proceeding › Chapter in an edited book (as author) › Academic research › peer-review

Open Access