School of Hotel and Tourism Management

Research output

Research output per year 1989 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025

• 132960 Citations
• 161 h-index
• 2787 Journal article
• 787 Conference presentation (not published in journal/proceeding/book)
• 260 Conference article published in proceeding or book
• 213 Chapter in an edited book (as author)
• 263 More
  • 96 Review article
  • 66 Research book or monograph (as author)
  • 35 Editorial
  • 23 Consulting or contract research report
  • 9 Foreword/postscript
  • 7 Comment/debate/erratum
  • 6 Poster
  • 5 Abstract
  • 4 Letter
  • 3 Edited book (as editor)
  • 3 Conference article
  • 2 Written teaching case study or extensive note
  • 1 Textbook (as author)
  • 1 Literature review
  • 1 Article (for policy / professional audience)
  • 1 Patents granted

Research output per year

Research output per year

Search results

• 2025

  Attributes of satisfaction and dissatisfaction with online travel experiences in peer-to-peer platforms

  Shin, S., Hwang, Y. & Kim, T., Jan 2025, In: International Journal of Hospitality Management. 124, 103972.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Airbnb 100%
  • Knowledge Gap 50%
  • COVID 19 Epidemic 50%
  • User Satisfaction 50%
  • Airbnb Online Experiences 50%

• Creating authentic indigenous tourism experiences

  Shrestha, R. K., L'Espoir Decosta, J. N. P. & Whitford, M., Jan 2025, In: Annals of Tourism Research. 110, p. 103882 12 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Self-Determination Theory 100%
  • Conceptual Study 100%
  • Relatedness 100%
  • Tourism 100%
  • Indigenous Peoples 37%

• Understanding Residents’ Attitudes Towards Tourists Through Implicit Stereotypes

  Tse, S. W. T. & Tung, V. W. S., 2025, In: Journal of Hospitality and Tourism Research. 49, 1, p. 99-116

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Tourists 100%
  • Resident Attitudes 100%
  • Implicit Stereotypes 100%
  • Association Test 100%
  • Negative Emotion 100%
• 2024

  #Dolphins: communication and engagement in marine mammal tourism attractions

  Chen, J. (Corresponding Author), Shrestha, R. K., Gardiner, S. & Veda, S., 9 Sept 2024, In: Asia Pacific Journal of Tourism Research. 29, 11, p. 1333-1350 18 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Tourism 100%
  • Tourist Attractions 100%
  • Marine Mammals 100%
  • Wildlife Tourism 100%
  • Dolphin Communication 100%

• A configurational impact assessment of pet tourism destination visit intention: application of TPB, servicescapes, and loss-aversion under prospect theory

  Han, H., Kim, S., Blankson-Stiles-Ocran, S., Quan, W., Al-Ansi, A. & Choi, H., Oct 2024, In: Current Issues in Tourism.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Tourism Destination 100%
  • Impact Assessment 100%
  • Loss Aversion 100%
  • Prospect Theory 100%
  • Servicescape 100%

• Adaptability among inbound tour operators in a disrupted business environment

  Hsu, A.Y.-C., King, B. & Wang, D., Sept 2024, In: R and D Management. 54, 4, p. 791-808 18 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Inbound 100%
  • Business Environment 100%
  • Value Creation 100%
  • Inbound Tour Operators 100%
  • Co-Creation 100%
  3 Citations (Scopus)

• Advancing Employees’ Mental Health and Psychological Well-being Research in Hospitality and Tourism: Systematic Review, Critical Reflections, and Future Prospects

  Wong, A. K. F., Kim, S., Gamor, E., Koseoglu, M. A. & Liu, Y., 29 Jul 2024, In: Journal of Hospitality and Tourism Research.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Tourism 100%
  • Hospitality 100%
  • Psychological Well-being 100%
  • Mental Health 100%
  • Employee Mental Health 100%
  2 Citations (Scopus)

• A fine-tuned tourism-specific generative AI concept

  Hsu, C. H. C., Tan, G. & Stantic, B., Jan 2024, In: Annals of Tourism Research. 104, 103723.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Tourism 100%
  • Generative AI 100%
  • Large Language Models 100%
  • Large Language Model 100%
  • Artificial Intelligence 100%
  17 Citations (Scopus)

• Age-inclusive hospitality and tourism: navigating the metaverse travel with avatar

  Hao, F., Back, K. J. & Chon, K. K. S. K. S., Oct 2024, In: International Journal of Contemporary Hospitality Management.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Metaverse 100%
  • Tourism 100%
  • Hospitality 100%
  • Older Adults 100%
  • Virtual Tour 100%

• Agile destination management and marketing

  Au-Yeung, M. A. M., Tung, V. W. S. & Tsz Tse, S. W., Aug 2024, In: Tourism Recreation Research. 49, 4, p. 786-796 11 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Destination Marketing 100%
  • Destination Management 100%
  • Destination Marketing Organizations 100%
  • Marketing Organisation 71%
  • Depth Interviews 20%
  4 Citations (Scopus)

• A healing journey with animals

  Lin, G., Li, M., Li, B. & Meng, Y., Sept 2024, In: Journal of Hospitality and Tourism Management. 60, p. 252-263 12 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Mental Health 100%
  • Healing 100%
  • Tourism Contexts 100%
  • Tourism 50%
  • Self-esteem 50%

• A holistic model of tourists’ pro-sustainability shopping consumption: The role of tourist heterogeneity

  Cai, Y., Qiu, R. T. R. & Wen, L., Dec 2024, In: Tourism Management. 105, 104976.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Tourists 100%
  • Shopping 100%
  • Pro-sustainability 100%
  • Sociodemographics 100%
  • Specific Industry 100%

• AI-generated imagery in sustainable gastronomy tourism: A study from bottom-up to top-down processing

  Chan, J., Jun 2025, In: Tourism Management. 108, 105093.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Sustainable Gastronomy 100%
  • Gastronomy 100%
  • Food Quality 33%
  • Food Perception 25%
  • Eco-friendly Practices 25%

• Analysis of Vegan Restaurant Diners’ Hierarchical Experience Structure by Examining a Vegan Food attribute–benefit–value–intention Linkage

  Badu-Baiden, F., Kim, S., Ahn, S. W., Wong, A. K. F. & Agrusa, J., Jul 2024, In: International Journal of Hospitality and Tourism Administration. 25, 3, p. 505-532 28 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Restaurants 100%
  • Diners 100%
  • Vegan Diet 100%
  • Vegan 100%
  • Hong Kong 20%
  5 Citations (Scopus)

• Analyzing Destination Resilience From A Spatiotemporal Perspective

  Jiao, X., Li, G., Qiu, R. T. R. & Chen, J. L., May 2024, In: Journal of Travel Research.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Spatiotemporal Perspective 100%
  • Destination Resilience 100%
  • Tourism 100%
  • Policy Implication 100%
  • Influencing Factor 100%
  1 Citation (Scopus)

• Analyzing outdoor event attendees’ pro-social attitudes and intentions to adopt social distancing practices

  Li, J., Kim, S., Han, H. & Davari, D., 12 Oct 2024, In: Journal of Convention and Event Tourism.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Event Attendees 100%
  • Intention to Adopt 100%
  • Prosocial Tendencies 100%
  • Prosocial Intentions 100%
  • Social Distancing Practices 100%

• An angular vs. circular servicescape? The impact of shape cues and music tempo on solo diners

  Peng, L., Luo, A. & Mattila, A. S., Apr 2024, In: International Journal of Hospitality Management. 118, 103687.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Shape Cues 100%
  • Servicescape 100%
  • Solo Diners 100%
  • Music Tempo 100%
  • diners 100%

• An Assessment of Prospect Theory in Tourism Decision-Making Research

  Lin, G., Lin, M. S. & Song, H., Feb 2024, In: Journal of Travel Research. 63, 2, p. 275-297 23 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Tourism 100%
  • Prospect Theory 100%
  • Decision Making 100%
  • Tourist Preferences 100%
  • Behavioral Economics 28%
  20 Citations (Scopus)

• Animal ethics and tourism: Deepening a stimulus–organism–response (S-O-R) framework

  Fakfare, P., Lee, J. S., Kim, J. J., Ryu, H. B. & Han, H., Apr 2024, In: Journal of Travel Research. 63, 4, p. 940-958 19 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Animal Ethics 100%
  • Animal Tourism 100%
  • Tourism 100%
  • Ethics 100%
  • Tourist Behavior 33%
  18 Citations (Scopus)

• Application of Communication-Persuasion Theory in Destination Marketing in the Post-Pandemic Era

  Cheung, C. & Song, H., Sept 2024, In: Journal of China Tourism Research. 20, 3, p. 565-586 22 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Destination Marketing 100%
  • Message Appeal 100%
  • Persuasion Theory 100%
  • Post-pandemic 100%
  • Post-Pandemic 100%

• Are Chinese willing to pay for travel carbon offset products?

  Wu, H., Zhang, H. & Song, H., Apr 2024, In: Journal of Sustainable Tourism.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Willingness to Pay 100%
  • Carbon Offsets 100%
  • Carbon Offset 100%
  • Chinese 100%
  • Tourist Preferences 22%
  2 Citations (Scopus)

• Are tourists from the same source market culturally homogeneous?

  McKercher, B., Tung, V. W. S. & Ahn, M., Feb 2024, In: Tourism Recreation Research. 49, 1, p. 3-14 12 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Tourists 100%
  • Source Markets 100%
  • Cultural Values 100%
  • National Cultural Values 75%
  • Hong Kong 25%
  2 Citations (Scopus)

• Are vessel arrival and port operations affected by COVID-19? Evidence from the Hong Kong port

  Chu, Z., Yan, R. & Wang, S., Aug 2024, In: Transport Policy. 154, p. 157-181 25 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Hong Kong 100%
  • Port Operations 100%
  • COVID-19 100%
  • Supply Chain 100%
  • Future Development 100%
  2 Citations (Scopus)

• Artificial Intelligence in Hospitality and Tourism: Insights From Industry Practices, Research Literature, and Expert Opinions

  Kim, H., So, K. K. F., Shin, S. & Li, J., Feb 2024, In: Journal of Hospitality and Tourism Research.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Tourism 100%
  • Artificial Intelligence 100%
  • Hospitality 100%
  • Industry Practice 100%
  • Expert Opinion 100%
  17 Citations (Scopus)

• A Socio-Cognitive Approach to Multi-Stakeholder Collaboration for Indigenous Tourism Development: The Case of Nepal’s Newars

  Shrestha, R. K. & L'Espoir Decosta, J.-N. P., 16 Aug 2024, In: Journal of Travel Research.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Tourism Development 100%
  • Nepal 100%
  • Stakeholder Engagement 100%
  • Indigenous Tourism 100%
  • Sociocognitive Approach 100%

• Assessing air traveler preferences for pay-per-weight pricing

  Masiero, L., Zoltan, J., Tolkach, D., Pratt, S., Jørgensen, M. T., Schuckert, M. & Chon, K., Dec 2024, In: Transportation Research Part A: Policy and Practice. 190, 104302.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Air Travel 100%
  • Fuel Consumption 100%
  • Environmental Concern 100%
  • Pricing Policy 100%
  • Traveler Preferences 100%

• A systematic literature review of conflict management in hospitality: Towards a multi-stakeholder resource-based conflict-management framework

  Wang, Y., Le, T. H., Kwek, A. & Fu, M., Oct 2024, In: International Journal of Hospitality Management. 123, 103937.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Hospitality 100%
  • Resource Base 100%
  • Management Framework 100%
  • Conflict Management 100%
  • Systematic Literature Review 100%

• Axiology of Tourism Shopping: A Cross-Level Investigation of Value-in-the-Experience (VALEX)

  Wong, I. K. A., Huang, G. I. & Li, Z. C., Mar 2024, In: Journal of Hospitality and Tourism Research. 48, 3, p. 549-563 15 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Tourist Shopping 100%
  • Cross-level 100%
  • Situated Cognition 100%
  • Axiology 100%
  • Tourism 100%
  10 Citations (Scopus)

• Better Wealth, Better Health: Wellness Hotel Attributes and Consumer Preferences in China

  Li, Z. & Gao, Y., Jun 2024, In: Journal of China Tourism Research. 20, 2, p. 333-355 23 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • China 100%
  • Consumer Preferences 100%
  • Attribute Preference 100%
  • Hotel Attributes 100%
  • Wellness Hotel 100%
  2 Citations (Scopus)

• Blockchain=better food? The adoption of blockchain technology in food supply chain

  Hao, F., Guo, Y., Zhang, C. & Chon, K. K. S. K. S., 2 Sept 2024, In: International Journal of Contemporary Hospitality Management. 36, 10, p. 3340-3360 21 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Blockchain 100%
  • Food Supply Chain 100%
  • Blockchain Technology 100%
  • Customer Satisfaction 75%
  • Blockchain Adoption 50%
  11 Citations (Scopus)

• Building resilience to crisis through slack resources: A longitudinal analysis of US hotels

  Woo, L., Mun, S. G. & Seo, K., May 2024, In: Annals of Tourism Research. 106, 103762.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Resilience 100%
  • Longitudinal Analysis 100%
  • Building Resilience 100%
  • US Hotels 100%
  • Slack Resources 100%
  2 Citations (Scopus)

• Can host–tourist interaction pull the plug on tourist stereotypes? Exploring the power of emotional solidarity

  Tan, G. & Hsu, C. H. C., Jan 2024, In: Tourism Management Perspectives. 50, 101211.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Tourist Stereotypes 100%
  • Emotional Solidarity 100%
  • Mixed Methods 100%
  • Social Identity Theory 100%
  • Stereotypes 100%
  8 Citations (Scopus)

• Can nostalgia-themed stimuli predict customer loyalty and continued patronage?

  Kim, J. H., Kim, S., Nosrati, S. & Badu-Baiden, F., 24 May 2024, In: International Journal of Contemporary Hospitality Management. 36, 7, p. 2385-2405 21 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Customer Loyalty 100%
  • Nostalgia 100%
  • Consumer Behavior 100%
  • Familiarity 100%
  • Local Food 100%
  4 Citations (Scopus)

• Can nudging affect tourists’ low-carbon footprint travel choices?

  Song, H., Wu, H. & Zhang, H., 3 Apr 2024, In: International Journal of Contemporary Hospitality Management. 36, 5, p. 1534-1556 23 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Tourists 100%
  • Travel Decision 100%
  • Low Carbon Footprint 100%
  • Nudge 100%
  • Climate Change Perception 100%
  8 Citations (Scopus)

• Can performance pressure hinder service recovery performance? The mediating role of shame and individual contingencies of work meaningfulness and proactivity

  Wang, X., Yu, Y., Yan, J. & Pasamehmetoglu, A., Feb 2025, In: Tourism Management. 106, 104972.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Mediating Role 100%
  • Performance Pressure 100%
  • Service Recovery Performance 100%
  • Work Meaningfulness 100%
  • Work Proactivity 100%
  1 Citation (Scopus)

• Can Personality Influence People’s Intention to Cruise? The Role of Personality in Chinese Propensity for Cruising

  Hung, K., Ren, L. & Zhang, Y., Jun 2024, In: Journal of China Tourism Research. 20, 2, p. 403-429 27 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Chinese 100%
  • Emotions 100%
  • Positive Emotion 100%
  • Decision Making 100%
  • Personality Trait 100%

• Carnival for one day: how holiday leisure contributes to an intersectional ‘we’

  Liu, W., Xu, W., Li, M. & Lin, G., 23 Jul 2024, In: Current Issues in Tourism.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Leisure 100%
  • Carnival 100%
  • Intersectional 100%
  • Holidays 100%
  • Semi-Structured Interview 100%

• Cars are Ready to Fly: Urban Air Mobility and Psychological Process of Sustainable Travel Mode Choices

  Kim, J. J., Radic, A., Ariza-Montes, A., Chua, B. L., Koo, B., Kim, S. & Han, H., 29 Jul 2024, In: International Journal of Aerospace Psychology.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Psychological Processes 100%
  • Urban Air Mobility 100%
  • Travel Mode Choice 100%
  • Sustainable Transportation Mode 100%
  • Make-to-Order 100%

• Climate change and tourism demand: Risks for extreme heat?

  Chang, D., Bu, N., Zhang, N. & Xiao, H., 15 Sept 2024, In: Heliyon. 10, 17, e37186.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Climate Change 100%
  • Tourism 100%
  • Tourism Demand 100%
  • Demand Risk 100%
  • Extreme Heat 100%
  1 Citation (Scopus)

• Communities of learning and practice: a research agenda in tourism

  Pang, Q., Liao, Z. & Xiao, H., 15 Apr 2024, In: Tourism Geographies. 26, 3, p. 474-497 24 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Tourism 100%
  • Communities of Practice 100%
  • Learning Communities 100%
  • Tourism Industry 50%
  • Knowledge Gap 50%

• Community empowerment: Pro-poor tourism income distribution

  Pang, Q., Hao, F., Xiao, H. & Bao, J., May 2024, In: Annals of Tourism Research. 106, 3, 103764.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Tourism Revenue 100%
  • Pro-poor Tourism 100%
  • Income Distribution 100%
  • Community Empowerment 100%
  • Pro Poor Tourism 100%
  4 Citations (Scopus)

• Conceptualizing destination-community hospitality: an illustrated framework leveraging Persianate culture

  Davari, D., Alaedini, P. (Corresponding Author) & Cai, L. (Other), 24 May 2024, In: International Journal of Contemporary Hospitality Management. 36, 7, p. 2327-2346 20 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Hospitality 100%
  • Persianate Culture 100%
  • Destination Communities 100%
  • Iran 100%
  • Public Sector 100%
  3 Citations (Scopus)

• Conflicts and interactions in urban tourism: Use of urban public space by residents, tourists, and migrant domestic workers in Hong Kong

  Huang, W. J., Li, M., He, J. & Chan, W. K., Dec 2024, In: Tourism Management. 105, 104960.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Hong Kong 100%
  • Tourists 100%
  • Urban Tourism 100%
  • Migrant Domestic Workers 100%
  • Urban Public Space 100%
  2 Citations (Scopus)

• Constructing a sensory model of Chinese luxury hotel experiences from mental imagery perspective

  Hung, K., Hsu, C. H. C. & Yang, X., May 2024, In: Journal of Travel and Tourism Marketing. 41, 6, p. 791-810 20 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Luxury Hotels 100%
  • Mental Imagery 100%
  • Hotel Experience 100%
  • Imagery Perspective 100%
  • Sensory Model 100%
  1 Citation (Scopus)

• Consumer attitude and behavioural intention towards organic wine: the roles of consumer values and involvement

  Dong, Y. & Gao, L., 15 Mar 2024, In: British Food Journal. 126, 4, p. 1743-1764 22 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Behavioral Intention 100%
  • Consumer Involvement 100%
  • Consumer Value 100%
  • Consumer Attitudes 100%
  • Organic Wine 100%
  6 Citations (Scopus)

• Consumers’ Brand Experiences With Robotic Service Failures: Modeling Appraisal, Attribution, and Psychological Reactance

  Shin, H. H., Tung, V. W. S. & Jeong, M., Feb 2024, In: Journal of Hospitality and Tourism Research.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Psychological Reactance 100%
  • Service Failure 100%
  • Brand Experience 100%
  • Consumer Brands 100%
  • Failure Model 100%
  3 Citations (Scopus)

• Convergence of Boundaries in Tourism, Hospitality, Events, and Leisure: Defining the Core and Knowledge Structure

  Lehto, X. Y., Kirillova, K., Wang, D. & Fu, X., Mar 2024, In: Journal of Hospitality and Tourism Research. 48, 3, p. 407-419 13 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Tourism 100%
  • Hospitality 100%
  • Leisure 100%
  • Core Structure 100%
  • Knowledge Structure 100%
  15 Citations (Scopus)

• Coopetition in development: A Chinese hermeneutics

  ZHUO , S., Pang, Q., Zhao, Z., Xiao, H. & Jiang, T., Jul 2024, In: Annals of Tourism Research. 107, 103801.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  Open Access

  • Hermeneutics 100%
  • Coopetition 100%
  • Chinese 100%
  • China 100%
  • Destination Development 20%

• COVID-19 pandemic and hotel property performance

  Yang, Y., Li, H. & Roehl, W. S., 2 Jan 2024, In: International Journal of Contemporary Hospitality Management. 36, 1, p. 71-90 20 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Hotels 100%
  • COVID-19 Pandemic 100%
  • COVID-19 100%
  • COVID 19 Epidemic 100%
  • Performance Model 100%
  4 Citations (Scopus)

• Cross-industry career mobility of hospitality and tourism graduates: Motivations and transferrable skills

  Hwang, Y. H., Cheung, S. Y., Tung, V. W. S. & Chon, K., Dec 2024, In: Journal of Hospitality and Tourism Management. 61, p. 261-269 9 p.

  Research output: Journal article publication › Journal article › Academic research › peer-review

  • Tourism 100%
  • Occupational Career 100%
  • Semi-Structured Interview 16%
  • Knowledge Gap 16%
  • Internship 16%