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Handling Complaints
Siu Wa Eric Chan (Consultant)
School of Hotel and Tourism Management
The Hong Kong Polytechnic University
Activity
:
Consultancy
Description
Appointed in December 2002 by Lintel Hospitality Consultants Ltd. as Training Consultant to conduct a training programme, ‘Handling Complaints’, for Sun Hung Kai’s clubhouse staff, which began in January 2003.
Period
Jan 2003
→
Mar 2003
Work for
Lintel Hospitality Consultants Ltd.
Degree of Recognition
Local
X