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Creating Remarkable Client Experience at Citibank
Siu Wa Eric Chan (Lead consultant)
School of Hotel and Tourism Management
The Hong Kong Polytechnic University
Activity
:
Consultancy
Description
Appointed project manager of the ‘Creating Remarkable Client Experience at Citibank’ project in Oct 2014, leading the consultants from SHTM in providing consulting advice on customer experience management.
Period
Oct 2014
→
Jun 2016
Work for
Citibank
, Hong Kong
Degree of Recognition
Local
X