Creating Remarkable Client Experience at Citibank

Chan, S. W. E. (Lead consultant)

School of Hotel and Tourism Management
The Hong Kong Polytechnic University

Activity: Consultancy

Description

Appointed project manager of the ‘Creating Remarkable Client Experience at Citibank’ project in Oct 2014, leading the consultants from SHTM in providing consulting advice on customer experience management.

Period	Oct 2014 → Jun 2016
Work for	Citibank, Hong Kong
Degree of Recognition	Local